The Elder Scrolls Online has finally come to PS4 and Xbox One, more than a year on from its original release on PC. It's set in the same world as Oblivion and Skyrim but with a massively multiplayer online element like the hugely popular World of Warcraft. In short, it's kind of a big deal.
And it's completely broken.
The game launched at midnight last night on consoles and since then huge numbers of players have been unable to log into the game. They're getting constant error messages and being asked to contact customer services. And even those that do manage to get in are sometimes being unceremoniously booted from the server.
The issues seem to be effecting users in both America and Europe and there's currently no known fix. Developers Bethesda are aware of the issue and working to patch whatever has gone wrong, but that won't be much comfort to those who stayed up late to spend some more time in the mythical locales of Tamriel.
Many hours later and there are still people with major issues beyond the server problems, including disappearing NPCs and graphical problems. The most recent update from the devs goes like this:
"Hey everyone. If you have been experiencing login errors, we ask that you please try to log into the console megaservers again. While we are continuing to work on resolving the issue, we have found that the issue has been fixed for some players at this point. We will continue to work on this until it's resolved for all players, and we'll provide an update when we can. Thank you again for your patience throughout the night."
It's disappointing for players certainly, and it's also quite surprising. While the game did have some issues at launch on PC, Bethesda has had more than a year to sort out its code, and the console version has also been in Beta testing for months. It's another example of a major release with a lacklustre launch week, but hopefully it will get resolved in due course.