Just a few short weeks back, Samsung was one of the kings of the smartphone world. Now, they might be about to lose that crown.
The launch of the Galaxy Note 7 was met with massively positive reviews as the handset was made ready to be unleashed around the world. Then reports started to filter out of issues with the phone's battery, and later we started to hear about situations where the phones had become too hot to touch, gone on fire or even exploded while charging.
Samsung moved to replace those individual handsets and later was forced to initiate a worldwide recall of up to 2.5 million phones, at a cost of more than 1 billion dollars. That exchange programme is now in full force, with the new phones tested by an external source and coming with updated UI and markers to ensure they can be easily spotted next to the older models.
Now we're getting a reports that the updated version might also be faulty, with a Chinese customer claiming that his newly bought Note 7 went on fire during its first night of charging.
Samsung has been in contact with the customer and investigations are continuing. In the meantime it seems Samsunge's issues aren't over yet.