Good golly but the Samsung problems just keep on coming.
After a massive recall of the Note 7 and an entirely new handset which was tested by reliable third party, now we're learning that the reissued devices are also catching fire.
The official word from Samsung is that all users with Galaxy Note 7's - either the first or second version - should power of their phones and just leave them that way. In addition, the company has halted sales of the handset globally. Here's their statement:
"We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.
We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available."
It's another major blow to the company and at this point it might be safe to assume that the device line could be dropped. Samsung will be looking to regain customer confidence in their brand, and anything bearing the name Note 7 is better left to history at this point. We might even see a rebranding for the Note line in the future.
The latest word is that the company is moving up the release of the Galaxy S8 to get things back on a more positive track. Let's just hope they do a lot of battery testing.